• Frequently Asked Questions

    Who should I contact should my child report they are being bullied at school?

         Please reach out to Mrs. Vann, our school counselor, either by phone at (540) 561-8165 or by email, vvann@rcps.us

    When do I drop off my child in the morning if he/she is a car rider?
         The school opens at 7:25 for morning arrival. Students should be in their homeroom by 7:45 or they will be considered tardy. Students will not be allowed in the building until 7:25.

    How do I drop off my child in the morning if he/she is a car rider?
         Students will be dropped off to enter door #19 from the side lot. Please have your student(s) ready to exit on the passenger’s side. Due to liability, students will be responsible for opening and closing their own car door. If your student(s) require your assistance for exiting the car, please park in the front lot and walk to the front entrance. Students must be accompanied by an adult to the side door #19. Please note, no personal vehicles are allowed in the bus loop between 7:15-7:45am. 

    What if my child is late to school?
        After 7:45 am parents MUST bring their child to the office to sign their child into school on the computer. A tardy slip will be provided for the student to give to the teacher.

    How do I pick up my child after school if he/she is a car rider?
         Students will be dismissed from the back gym door #14 after the 2:25 bell. Adults are to park in the side or front lot and walk to the door to sign out students for afternoon dismissal. We ask that adults remain in vehicles until the 2:25 dismissal bell. If a person other than parent/guardian is picking up a student, they must present proper ID. Please note, no personal vehicles are allowed in the bus loop between 1:50-2:40pm.

    How do I report if my child is going to be late or absent?
        Parents should call the school by 8:20 a.m. if you know your child will be late or absent. This helps the office staff who are required to call parents when children are absent. The office staff will call all parents starting at 8:20 a.m. if they have not heard from the parents of a child who is absent.

    What if my child needs to leave school early?
        If you are going to pick your child up early in the day for a scheduled appointment, please send a note in the morning with your child that indicates the time of pick-up and who will be picking up the child. We ask that you refrain from calling the office to notify of an early pick-up unless it is an emergency.

    What do I do if there is a change in the usual afternoon dismissal procedure (i.e. being picked up instead of riding the bus, going home instead of going to day care, etc)?
        Always send a note to the homeroom teacher if there are any changes as to how your child will be transported home. You may call the office to confirm that we have received your note. Any changes in afternoon procedures should be made no later than 1:00 pm. Last minute changes run the risk of not getting your child on the proper bus, cause undue stress on our staff and your child, and can delay the buses. The Transportation Department has set the time guideline, and we must adhere to it.

    How do I enter the building during school hours?
        When entering the building during the day, visitors must enter the first set of double doors and use the intercom system to alert office staff of the reason for their visit. All visitors entering the second set of doors into the main office must log in to the computer system in the foyer. Visitors must have valid picture identification.

    What happens if my child needs to take his/her medicine during school hours?
        Prescription Medicines: Employees of Roanoke County School Board may give medication prescribed for individual students (including preschool students) only pursuant to the written order of a physician, physician assistant, or nurse practitioner and with written permission from the student’s parent or guardian. Such medicine must be in the original container and delivered to the principal, school nurse, or school division designee by the parent or guardian of the student. Parents must also deliver the necessary supplies with which to administer medications (ex. syringes, spacers). A Medication/Request Permission Form signed by the parent must be on file for all medication (prescriptions and non-prescriptions).
        Nonprescription Medicines: Employees of Roanoke County School Board may give nonprescription medication to students (* excluding preschool students) only with the written permission of the parent or guardian. Such permission shall include the name of the medication, the required dosage of the medication, and the time the medicine is to be given. Such medicine must be in the original container and delivered to the principal, school nurse, or school division designee by the parent or guardian of the student. A Medication/Request Permission Form signed by the parent must be on file for all medication (prescriptions and non-prescriptions).

    What happens if my child gets ill or hurt at school?
        When a child becomes ill or is injured, we make every effort to contact the parent to come pick him/her up. It is IMPERATIVE we know how to contact a parent or relative. Please fill out the Student Information form on INFOSNAP with all pertinent and current information as quickly as possible. This form contains your instructions to the school in case your child needs medical attention. If we cannot reach anyone listed as an emergency contact, we will call 9-1-1 for assistance and follow their suggestions for the child’s safety.

    How will the school keep me informed about what is happening at Burlington?
         The teachers send home all important papers either daily or weekly in the students' "Bobcat Folder". The principal sends a monthly calendar home each month with the dates of important events happening at the school. Many of the teachers send home weekly or monthly newsletters about important information for their classrooms. The school website also provides up-to-date information about events happening in the school and classrooms.

    What is the best way to contact my child's teacher?
        Parents may leave messages for the teacher. Teachers will return telephone calls as quickly as possible. Please understand that instructional time cannot be used to return calls. Most return calls will be made after the students have left for the day.

    How do I request missed school work if my child is absent?
        Parents should call by 8:30 am or send a note by a sibling when a student is ill in order to request homework assignments. Parents/guardians can pick up the requested homework after school or have the homework sent home by a sibling.

    How can I recognize my child's birthday?
       -Party invitations may be handed out at school ONLY if every child in the class receives an invitation.
       -Due to allergies: NO FOOD (cupcakes, cakes, etc) will be allowed for birthday celebrations. 
       -Parents must inform the teacher in advance if they want to send a birthday token (nonfood item: pencil, sticker, etc) to celebrate their child’s birthday.
       -Parents must drop off the items in the office and the office staff will deliver to the classroom.      -Teachers will decide when the tokens will be given to the students.