• Instruction FAQs

  • Why are teacher’s Blackboard sites so different and seemingly difficult to navigate?

  • Why are teachers having my student watching instructional videos at home and practicing when they are at school?

  • What does the daily schedule look like in RCPSOnline (100% online)?

  • How do we register for RCPSOnline (100% online) classes?

  • What does the schedule for the blended (in school) and RCPSOnline look like?

  • How will the fall 2020 remote learning look different from the spring 2020 remote learning?

  • Will there be live teaching?

  • Will there be a classroom camera shot in live teaching?

  • Will there be more than one teacher teaching my child?

  • How do elementary students participate in synchronous sessions if they have to share a computer with a sibling?

  • How long will the online learning last per day?

  • What subjects are available in RCPSOnline?

  • Will the online lessons provide videos?

  • Where are our online classes?

  • How will my child submit homework?

  • How will you assess my child (especially for 100% remote instruction)?

  • What instructional technology resources are used to support the subjects?

  • What if we don’t have Internet connectivity?

  • What is synchronous learning?

  • What is asynchronous learning?

  • Will attendance be taken in RCPSOnline?

  • Will my child need their laptop in school in the hybrid schedule?

  • How can we contact my child’s teacher?

  • Technology FAQs

  • I need internet access - what are my options?

  • Will I get a hotspot provided by RCPS?

  • What the the specifics about hotspots?

  • Is there a cost for the hotspot?

  • What happens if we lose the hotspot?

  • What RCPS device will my child use?

  • What security measures are in place for the RCPS device?

  • Why do we need a VPN connection?

  • What tools will be used for synchronous learning?

  • Will my child get email access?

  • How will we get to the instructional resources that my child will need?

  • Support FAQs

  • Is there anything that I can try if we have trouble with our laptop?

  • How do we request support?

  • Where do we take our laptop for repair?

  • Will I be charged for laptop repair?

  • How long will the laptop repairs take?

  • What should I do if I lose part or all of my RCPS technology equipment?

Frequently asked questions